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Showing posts from 2013

BRAG - Better than RAG indicators?

Many of us are familiar with RAG traffic light indicators on our reports: Red  indicates that there's a problem Amber  shows something that's partially complete, stuck or needs attention Green  is what we're headed for - an All OK status But what about adding Blue  also for something that's taken care of but, say, is in an 'Outbox' waiting to be reported? This is an extra status that quickly shows the user that they've mostly done the work, but no one else is aware of it yet because they've not completed the report-back phase of work. Get more like this

#Privacy implications of #Android and #Glass microphones?

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Thanks, Graham Coppard , for drawing my attention to this fab video showing the potential for Google Glass to assist workers on a shop floor with all sorts of added-value information while keeping their hands free for tasks. However, what are the privacy implications of having Google's microphone permanently on, transmitting everything it hears for processing in the cloud? That's what we've got with the latest version of Android devices. Google Glass adds video to the sound. I can't imagine it's a great idea in a sensitive manufacturing environment, for example. Get more like this

#LinkedIn Intro "a spectacularly bad idea"

I like LinkedIn . I use it most days and find it very valuable. But I only use it through a browser, and with care. This week's launch of their Intro product is really, really clever. And extremely   dangerous for the corporate customers they're targeting. And most won't know about the difficulties until it's too late when there is a spectacular PR disaster for LinkedIn. As TechCrunch has helpfully explained , for Intro to work the user has to trust LinkedIn with the username and password for their email account; and allow a copy of all incoming and outgoing email to go via LinkedIn's servers. Frankly, anything could happen to it there. Trouble is, most users won't know about the security and privacy implications of this, until it's too late. And with the trend towards BYOD (Bring Your Own Device) it's entirely possible that many, many corporate workers will download and install the Intro software blissfully unaware that they could be inadvert...

Privacy questions around my health data

Are we moving to a world where not sharing our data becomes a matter of suspicion? (and higher premiums!) For the last year or two I've been using RunKeeper to keep track of my runs.  I've got a couple of years' use True Weight  celebrating my healthy BMI because it's easier than graphing weight loss manually.  And I've recently started to use Fitbit which records - in near real time - the number of steps I take, and when, with a pedometer. If I choose, I can record what I eat and drink. And it's oh-so-tempting to add a WiFi-connected scale (like the Aria from Fitbit or   Withings ) so that my weight is logged in the app with no effort. If I had an appropriate health issue I could add a blood pressure , heart rate or glucose monitor , etc. But I know that the Terms and Conditions I have to sign up to use most of these services allows the provider of the app to sell and share my data with advertisers and insurers. Is that OK? And what happens to my ...

Business Continuity Planning in practice

One never expects (or hopes) to use insurance. But it's vital that it's there, in case it's needed. A month ago, on 8 June, my great friend and colleague Barry Brown died unexpectedly at age 42 while playing basketball. Read more . Barry had been responsible for much of the technical design and production (writing software) of several of our company's products and his loss is a huge blow professionally, as well as indescribably personally. So, we're currently testing our Business Continuity Planning  in practice. We're too small to have had a fully-worked staff team and cyclical planning process! But we're so grateful that we're not just thinking about these issues for the first time and with hindsight. We have a practice of continually assessing risk (What's the Impact? What's the Probability? Plan appropriately for the resulting Priority combining the Severity of Impact * Probability) And we hadn't stopped there: we had determined...

Charity auctions - hitting the right note

One of the nicest people I know is having a 50th birthday party. He is refusing gifts, but is holding a charity auction and wants some things to sell. I don't have much to offer and really  don't want to come across as self-serving or self-promoting. But my company's expertise is in working with Microsoft SharePoint and helping to take it mobile on iPads. Some of the folk at the auction might just bid for that. (The last time I was at one of these we'd just moved into a new house and I placed the winning bid on a garden landscape design from someone building that as a business.) So, how does this seem? Cut your team's costs and go paperless with up to ten annual licenses for Microsoft SharePoint; go mobile with @StarfishCI to put on your iPads so you can replace paper-based forms and speed your business; along with two days of consulting to make it all work. List price from Microsoft and Starfish CI worth up to £2,800 Please give me some feedback, here or by...

RAG indicators in SharePoint

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We are experimenting today with adding RAG (Red / Amber / Green) indicators in SharePoint Lists. It's a pretty clear way to draw someone's attention to the most important items. And the nice thing about this implementation is that the data is being submitted automatically from a form drawn in the Starfish CI app on an iPad . Here's a snapshot of that iPad form, drawn with the ease of drag and drop - no programming required! If only the SharePoint configuration was so simple!

Great marketing I've received

In the past 24 hours I've been on the receiving end of two great examples of social media marketing: Firstly, Italian Daniele Mauri sent me a message via LinkedIn with some tips on how to improve the search engine ranking of our videos at www.YouTube.com/StarfishCI - His not didn't cost him much more than time, but it certainly impressed me with its usefulness. It makes it likely that I'll recommend him to others; maybe use his services for our own company activities; and I was able to repay the compliment by providing him with a LinkedIn Recommendation. Secondly, I got a note from a California-based company who'd picked up on one of my earlier blog posts . They want to highlight their app and I thought this was a great example of how to get a positive mention from a blogger: Hello Mike,  I am reaching out to you in relation to an article you wrote called My top iPad apps on 2/25/2013  ( http://www.mikeschorah.com/2013/02/my-top-ipad-apps.html )  I work for Cent...

Transparency in the Internet era

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Over the past weekend we released Version 1.1 of Starfish CI to the App Store . Within hours we'd discovered that a bug had crept in between v1.0 and v1.1 - the app continues to work, but the screen resolution on Retina iPads is screwy and it doesn't look as good and professional as it did and as we want it to. We're embarrassed that this slipped through our testing. Now, with so few users of such a new app it was really  tempting to stay quiet about this and work hard on the fix before too many people noticed. After all, what we'd lose in short-term disillusion we'd gain in that there'd be no Internet history of the blunder for people to find through Google in future. But we think that's entirely the wrong approach. It doesn't sit well with our ethics; and it doesn't make sense in the Internet era - If we don't blog and Tweet and acknowledge our problems (as well as shout about our good points) then others will. And we'd look worse. ...

Gaining business competitive edge with mobile technology

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Some of us in the iPad for Business forum on LinkedIn have been observing the disruptive nature of mobile technology. By taking an iPad or two to replace paper forms on a clipboard, businesses can make their field staff so much more productive. But it doesn't stop there. As this video shows, incoming data can transform the business processes back at head office to cut cost, improve speed, reduce errors and gain competitive advantage. More details and examples are at Starfish CI Get more like this

SharePoint workflow automation

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Here's a 7-min video that acts as a memory-jogger for a customer with whom we were setting up a little workflow operation to send an email summary to the Branch Manager whenever an Inspector saves a new report item to the Inspections List on their SharePoint site. In practice, each of the inspections is carried out by the Inspector using a custom-built form on an iPad using the StarfishCI app available from the App Store here . The inspection is done on the iPad; the data gets saved automatically to SharePoint, over the air; then SharePoint starts to carry out workflow - sending summaries, escalation emails based on certain values, and more... Get the detail on the App, its costs and more Get more like this

Business automation with SharePoint

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It was super to get customer feedback yesterday that @StarfishCI is already helping them to work faster and better; now we're taking it to the next stage... The client has begun to replace paper on clipboards with electronic forms on iPads: already, the data gets captured straight from the iPad and stored safely and securely in the central database, run by Microsoft SharePoint, and with no costs of keying the data in, or correcting errors! Microsoft SharePoint Designer workflow rules Now, though, we've introduced some business rules: as soon as a new 'Contract Visit' inspection is carried out and reported via the iPad form, it is automatically Filed - so that everyone can lay their hands on the results immediately, from any computer Reported to the Branch Manager and the Inspector, in summary form. Acknowledged back to the end-user customer: no longer does the Inspector have to leave behind a carbonless copy, the customer will get a courtesy email. There...

Balancing productivity gains

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The technology is simply great  at letting ordinary mortals do things that just a little while ago would have taken a whole army of specialists. Take a look at this 1-min video showing off the GPS Locator tool from the StarfishCI app. Previously we'd have needed to bring in a specialist company; but now with a bit of software and a good video camera, tripod and some other bits, we can produce the whole thing in-house. See other videos at our YouTube channel That saves us heaps of time; and quite a lot of cash; and gives us the flexibility to experiment with content and get things just as we want them, without running up a bill with a team that's on the meter. And the results? Good enough  - Absolutely not as good as the professionals would do; but good enough for this stage of things. However, the down-side to all this astonishing productivity is the sheer range of skills that one has to pick up, fast: It's amazing to me how much there is to get right: lighting,...

Adding a Button to save data to SharePoint

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This is the first in our mini-series looking briefly at the StarfishCI Toolbox controls. This video features the last control on the right hand side, the Button, which is used to allow the user to save data in the form, firstly to the iPad and then to Microsoft SharePoint. Other brief videos will follow in the next few days; each looking at other controls. Get more like this

iPad for business - move ahead of the competition

With HMRC announcing its purchase of up to 7,000 iPads it’s clear that Apple’s device is meeting the needs of business, not just web-surfing domestic users. More proof comes with the announcement that Barclays Bank is buying 8,500 iPads and Coca Cola some 120k: Apple claims the whole Fortune 500 has some iPad use! Yet a door-to-door survey of Cheltenham estate agents is typical. It shows that a third of them haven’t even given tablets a thought; another third are thinking they’ll do something, one day; and the remainder are already ahead of the game, actively trialling use.  This last group is pretty much just using it for mobile access to property details on their web site, with a bit of email, calendars and maybe Apple’s excellent software Pages (word processing), Numbers (spreadsheet) or Keynote (presentations). Personally, I love to use a drawing app like SketchBookX instead of pen and paper: great for a ‘pencil sell’ and, with the iPad projected on to a screen, it...

My top iPad apps

I've been asked to write an article for a business publication on the use of iPads in business. As part of that I began reflecting on my top use for the iPad: Top of the list has to be web surfing, along with email and calendars Then there's Apple’s excellent software Pages (word processing), Numbers (spreadsheet) or Keynote (presentations). Personally, I love to use a drawing app like SketchBookX instead of pen and paper: great for a ‘pencil sell’ and, with the iPad projected on to a screen, it’s better than flip chart or whiteboard! Better still, with a bit of preparation, I can have all my documents as PDFs on the iPad, reducing the clutter I carry around to meetings. But, these are all generic, basic workhorse apps, even if they are  ones I use throughout each day. As you'd expect, I firmly believe in the power of @StarfishCI to let users build iPad replacements for paper-based forms with the ease of drag and drop, sending their data to their own Microso...

To the forensic engineer: Yes, it was done in one 'take'...

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Amazing what engineers spot: today I was told I was 'brave' to use the candles in the video we produced the other week. I was talking with an engineer and he explained that he'd wondered how I'd replaced the candles in the video to make it look like a consistent burn with no time gaps. Extraordinary! The answer is that it was done in one 'take' - no gaps or pauses in the shooting of the video so the candles were genuinely burning all in one consistent period. I guess this is the sort of forensic evaluation that I should be used to after a TV diet of CSI and similar! Get more like this

The IT pendulum swing; the laws of economics

OK, I'm 'old' - old enough to have been in the IT industry since before my employer IBM launched the PC. But that gives me a useful perspective on what's going on. It's a pendulum swing. Let me explain: There's this principle known as Moore's Law which, simply put, means that each year we get more for less, in computing terms. Power and capacity grow consistently; while the costs of achieving it fall. Then, there's a force of basic economics which means that the price a business can charge essentially falls to the cost of delivering the service. ('Marginal cost' economics) Combine that with the blinkered, short-term quarterly results perspective of the stock exchanges and there's an inevitable conclusion... The only way publicly-listed IT companies can maintain their share price and stock exchange expectations in the face of falling revenues for selling the same goods is to cause consumers to want ('need') to buy new goods ...

Domain name debate (brand protection) - http://Starfish.CI

We took the opportunity to buy a new domain name, Starfish.CI , mostly because we could, and because we want to be able to protect the brand. At the moment, Starfish.CI simply points to our existing StarfishCI.com site. When it rises to the top of the to-do list, we know we need to do a major overhaul of the site; at present we're mostly re-directing to the sub-domain blog.StarfishCI.com with some moderately ugly content - our budget is targeted elsewhere right now! But, we're wondering whether we can and should do something more creative with Starfish.CI - What? As Dave Boon said on LinkedIn , the .com is well-recognised internationally and establishes our presence in each market. The .ci (Ivory Coast) is expensive as a top-level country name, but it is  rather cool to have to re-inforce our company name and brand. My question is whether it can be more  than this? Get more like this

Video of Starfish CI iPad electronic forms

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This brief video shows how easy and fast it is to create an iPad replacement for a paper form, just by dragging and dropping fields off a Toolbox and on to the iPad 'page'. The data goes straight from there to a Microsoft SharePoint or similar database and we never see your data. More than this, the iPad form can combine GPS location information with the date and time, even a signature or a photograph with hand-drawn annotations on it. All in all, it's a great way to save cost and time, improve speed and accuracy and reduce errors while gaining a competitive edge. Get more like this

How to keep momentum

I'm struck by the challenges we all face to finish what we started. My customers have started pilot projects, but then got distracted by crises elsewhere in their business and become paralysed in decision-making. The short-term consequence is that we can't begin to deliver the cost savings they're looking for. My computer / iPad / iPhone / All the above flash notification messages and beep sounds as new messages, tweets and other events rush in, clamouring for attention. And that's without colleagues walking past my desk; or phone calls; or a tab in a browser catching the corner of my eye and taking me off this page... We're living in a world that's rushing ever faster; and it's not acceptable to disengage: if I'm not running the social media treadmill along with anyone else then I simultaneously miss out on learning what I need to know and also lose the opportunity to get my voice heard. It takes practice  and discipline  and taking time out...

How to market in the digital age

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Here's a blog post unlike my others. If  I remember in the midst of everything else I'm doing then I'll come back to this post and update it as I go along. It'll be useful to me as a memory-jogger of the steps I've taken, in no particular order, to market our new app ; and it might prove useful to others who have a similar task to perform. And I'm writing it a day ahead of scheduled publication because tomorrow I've got a couple of back-to-back meetings in London and won't have time for blogging: this'll get launched while I'm in a meeting or travelling :) I added the official Apple 'Download from the App Store' graphic on to websites including StarfishCI.com , MikeSchorah.com and about.me/MikeSchorah I used a URL-shortener to grab http://tiny.cc/StarfishCI so that I have a chance to send people to our page on the App Store without having to use a complex URL, and I can track how many times the link gets followed, too. I w...

Running the technology treadmill

I've just finished up a conference call from UK to USA, while replying to an incoming text message and a couple of emails that arrived on one of the four screens ranged in front of me. And who says men can't multi-task?! The trouble is, the faster the pace of communication and the more channels I have available to me, the more I feel like I'm missing out or not keeping on top of things. The technology is meant to be at my service, but it often feels like it's the other way round and I'm serving it. Nevertheless, the benefits are huge: we launched a new product over the weekend and, because it's in the App Store , we went global instantaneously. Without even trying, we'd got downloads in a dozen countries before Monday started in my part of the world. With benefits like that, I'm a tech fan not a luddite! Get more like this