Meeting strategic priorities

We've recently worked with an organisation that's at risk: by focusing on acquiring software there's a risky attitude of, "We've found the solution, now what are the problems?!"

There’s a risk that tools will answer the wrong questions, ones that don’t relate to strategic business priority; and a risk that information will be in error due to poor data quality; and further risk that data quality will degrade over time without addressing the ‘governance’ issues of how it is accurately maintained - the people and the processes are just as important as the technology.